Privacy Policy
At Middy’s Mall, located at Cnr. Smuts & Le Roux Drives, Vorna Valley, Midrand, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, contact us, or engage with our services. Our goal is to ensure you feel confident and secure while enjoying our vibrant community hub.
Information We Collect
We collect information to provide you with a seamless and personalized experience. This includes:
Contact Details: When you reach out via our website, phone (012 345 6400), or email (glen@nemasa.co.za), we may collect your name, email address, phone number, or other details you provide.
Website Usage Data: We gather data about how you interact with our website, such as pages visited, time spent, and IP address, using cookies and similar tools.
Third-Party Interactions: If you engage with our tenants (e.g., booking a service or ordering food), they may collect additional information, subject to their own privacy policies.
How We Use Your Information
Your information helps us make your experience at Middy’s Mall better. We use it to:
Respond to your inquiries or requests promptly.
Improve our website and services based on how visitors use them.
Send you updates about Middy’s Mall, such as new shops or promotions, if you opt in.
Ensure compliance with legal obligations and protect the security of our website.
How We Share Your Information
We respect your privacy and only share your information when necessary:
With Tenants: If you contact a shop (e.g., Malik Tikka House or 24 by 7 Travel), we may share your details to fulfill your request.
With Service Providers: We work with trusted partners for website hosting, analytics, or email services. These partners are bound by strict confidentiality agreements.
For Legal Reasons: We may share information to comply with laws, respond to legal requests, or protect our rights and safety.
How We Protect Your Information
Your security matters to us. We use industry-standard measures, such as encryption and secure servers, to safeguard your data. While we take every reasonable step to protect your information, no system is completely immune to risks. We regularly review our practices to keep your data safe.
Cookies and Tracking
Our website uses cookies to improve your browsing experience. These small files track how you use our site, helping us understand what you enjoy most. You can manage cookie preferences through your browser settings, though disabling cookies may limit some website features.
Your Choices and Rights
You have control over your information. You can:
Opt Out: Unsubscribe from marketing emails using the link in any message we send.
Request Access: Ask for a copy of the data we hold about you.
Request Corrections: Update or correct your information if it’s inaccurate.
Request Deletion: Ask us to delete your data, subject to legal requirements.
To exercise these rights, contact us at glen@nemasa.co.za or 012 345 6400.
Third-Party Links
Our website may include links to our tenants’ sites or social media pages. These third parties have their own privacy policies, and we encourage you to review them. Middy’s Mall is not responsible for their practices.
Children’s Privacy
Middy’s Mall is a family-friendly destination, but our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to check back periodically.
Contact Us
Have questions about this Privacy Policy? We’re here to help. Reach out to:
Email: info@middys.co.za
Phone: 012 345 6400
Address: Cnr. Smuts & Le Roux Drives, Vorna Valley, Midrand
Visit Middy’s Mall with confidence, knowing your privacy is our priority. Thank you for choosing us as your community hub.